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Monday, August 8, 2011

New Case Study on Grubb & Ellis and USPS

We've just released a new case study on our Salesforce Customer Portal implementation for Grubb & Ellis and USPS. It's a great example of using the cloud in the commercial real estate space, and of a non-IT B2B company leveraging Salesforce to satisfy a challenging client need. Here's the opening section of the study:

Grubb & Ellis (NYSE: GBE) is one of the world's largest real estate services and investment companies, with over 5,000 employees and 100 offices. GBE has successfully managed the real estate needs of numerous Fortune 500 companies and government organizations.

Yet as part of a contract with the U.S. Postal Service (USPS) focused on site acquisition, GBE's existing toolkit was insufficient. USPS personnel needed an efficient way to acquire – and dispose of – buildings for post offices nationwide. And they needed to manage the entire process lifecycle, including site evaluation, resource and relationship tracking, and critical documents storage – all on a need-to- know basis.

Read the full case study here ...